Regional Sales Manager - Fully Remote Job

About the company

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. Now we are a team of 80+ people, working fully remotely from all over the world. All Openprovider employees work on a fully remote basis and without any geographical limitations. You don’t have to go to the office each day and deal with traffic or painful commutes. All you need is yourself, a laptop, and a cup of coffee. We support a healthy work/life balance and constantly strive to improve this aspect more and more every day. We support a flexible schedule and are 100% performance and result-oriented. Thanks to a combination of experience and expertise, we enable data-driven decision-making.

At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business. Our innovative approach is reshaping the industry from a traditional transactional model to establishing customer-centric, subscription-based relationships. Join us in our journey to create a trusted digital world.

About the role

We are looking for a Regional Sales Manager to join our team. We have openings in three regions. We will assign you a region depending on your location. You will be focusing on enterprise sales, targeting mid-sized businesses. If you are passionate about creating impact and driving change, this is your chance to be at the forefront of an industry transformation.

Key responsibilities

ACCOUNT MANAGEMENT

• Engage with existing Members and assist them with their short term and long term business requirements

• Cross-sell & Up-sell our products and services to our clients helping grow their business with us

• Provide an excellent customer experience from the initial call to final sale closure.

• Work closely with support & product teams to help meet the clients needs

• Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on department and individual targets.

BUSINESS DEVELOPMENT

• Proactively prospect new opportunities to ensure that quarterly goals are met

• Assist new customers with onboarding, providing product information and advice related to products and membership plans that best suit the customers’ needs.

• Follow up on MQLs (Marketing Qualified Lead) generated from all our acquisition sources to ensure the right qualification and conversion.

• Provide an excellent customer experience from the initial call to final sale closure.

• Ability to identify opportunities to up and cross sell products as per customers’ requirements.

• Complete call logs and reports where required.

CORE COMPETENCES

• Commercial: thinking and acting from opportunities in the market. Identifying customer needs and conducting professional customer discussions, building a relationship with a customer in the long term by gaining trust.

• Customer-oriented: Investigate customer wishes and needs and act accordingly. Putting the customer first without compromising their own business interests.

• Communicative: To be able to make clear decisions, ideas, and complicated matters in understandable language.

• Result-oriented (data-driven): Focusing actions and decisions on the actual realization of intended results.

• Enthusiastic with passion for sales

• Perseverance, also if `some ‘no’s’ come along

• Good listener: letting the customer talk by asking the right questions

• Empathy: being able to put yourself in the shoes of the resellers and help to tackle their everyday problems.

• Have the courage: do not be afraid to ask for the deal

• Great communication skills in English verbal and written (Spanish or Dutch as a second language will be an advantage)

• Experience using any CRM, (preferably Hubspot)

• B2B sales experience

• Experience in the domain/tech industry.